Communication

How do people buy into decisions? By being an integral part of the process. When I recognize a piece of myself in a decision—even in the smallest of ideas—I have a vested interest in making sure that decision is successful; it makes me successful.

Leaders in the most healthy, open cultural environment still have a responsibility to manage information.

The following rules for giving feedback help us take care when expressing opinions that can be taken as criticism or suggestions for improvement so that we do not create unintended consequences.